Refund Policy

The 36-question interest test and its free snapshot result never require payment, so there is nothing to refund for them.

Paid add-ons

If you request a refund before your child has started the Deep-Dive Assessment (Aptitude, Behavioral and What Drives Me), we will refund the full amount paid.

Once the Deep-Dive Assessment has been started, the purchase is non-refundable, since the paid content has already been delivered.

If a 1:1 Consultation call was purchased and has not yet taken place, that portion can be refunded separately on request, even if the Deep-Dive Assessment itself has already been completed.

How to request one

Contact support (see the footer) with your payment ID, shown on your confirmation screen after checkout. Approved refunds are processed back to your original payment method and can take a few business days to appear, depending on your bank.

Questions

If you believe you were charged in error, contact support (see the footer) and we'll look into it.